Impact of Securus Technologies’ Facility in crime prevention.

Securus Technologies’ Facility aims to transform and assist other facilities in developing public safety. Securus Technologies leads in providing technological solutions in civil and criminal justice to promote investigations and security to the public. The company was founded in 1986 and employs roughly 1000 people. It holds contracts in the US with 2600 correctional facilities and serves over 2200 across Canada and U.S. It invested above $600 million as of July 2016 in patents, technologies, and acquisitions.

Customer comments were received by prison officials in charge of the prison safety through preventing and solving crimes. Richard A. Smith, the chief executive officer and chairman of Securus Technologies, mentioned that new products were developed weekly to aid officials in preventing and solving crimes, protecting the inmates, their families and parolees as well as administer the laws.

Among the customer comments, the information from Securus Technologies enabled them to expose corrupt staff members using the phone calls information, through monitoring of calls, relevant information among the inmates involving illegal use of drugs, drug selling and general information that threatens the lives of other people. Through the facility, the customers were able to transform the prison environment hence enhancing safety for the public. The Securus Facility has also enabled its customers to get motivated towards achieving their vision through improved security and investigations consequently impacting them with an aggressive mindset to undertake their functions.

Through the Securus LBS software, the customer’s departments managed to recover illegally acquired assets by incorporating it with other law enforcement resources. Securus Technologies serves over 3450 public safety, corrections agency, law implementation bodies and over 1,200,000 convicts in North America. The facility has its headquarters in Dallas, Texas. It is devoted to providing feedback during emergencies, public information, biometric analysis, investigation, incident management, inmate’s self-service, and services needed in monitoring to promote safety in the world.


Securus Technologies Transforming the Correctional Industry

Securus Technologies is a familiar name in the field of crime prevention and criminal justice technology. Moreover, there are 1.2 million prisoners dependent on the inmate communication services offered by the company. Over 2,400 law enforcement agencies use the investigative products and services provided by Securus Technologies. The company has an extensive range of products and services on offer to the correctional industry and the list just keeps getting bigger with the help of company’s dedicated research and development arm based in Dallas. The CEO of Securus Technologies, Rick Smith, also invited the potential and existing customers and investors to visit the company’s technology center located in Dallas. The CEO is confident about the progress the company has been making in the field and want to showcase to the investors and customers what their new projects would look like in the future.


Securus Technologies has for years been investing in research and development. It is primarily to ensure that the company can provide better products and services than its counterparts. Securus Technologies also ensures that the company has a very attentive customer service, and Securus Technologies has also won the award at the Gold Stevie 2016 awards for offering the best customer service. The inmate communication services offered by Securus Technologies are among the best in the industry, and the company continues to engage in endeavors to better it even more.


As the times are changing, so are the demands of the end users, whether it is prisoners or the law enforcement officers. It is for this reason; Securus Technologies aims to create a bouquet of technology services for the inmates as well as the law enforcement agencies. The customers can access the customer service department of the company with ease, which is also one of the factors that have led to the growth of the company in the last few years.