Securus Technologies is a familiar name in the field of crime prevention and criminal justice technology. Moreover, there are 1.2 million prisoners dependent on the inmate communication services offered by the company. Over 2,400 law enforcement agencies use the investigative products and services provided by Securus Technologies. The company has an extensive range of products and services on offer to the correctional industry and the list just keeps getting bigger with the help of company’s dedicated research and development arm based in Dallas. The CEO of Securus Technologies, Rick Smith, also invited the potential and existing customers and investors to visit the company’s technology center located in Dallas. The CEO is confident about the progress the company has been making in the field and want to showcase to the investors and customers what their new projects would look like in the future.
Securus Technologies has for years been investing in research and development. It is primarily to ensure that the company can provide better products and services than its counterparts. Securus Technologies also ensures that the company has a very attentive customer service, and Securus Technologies has also won the award at the Gold Stevie 2016 awards for offering the best customer service. The inmate communication services offered by Securus Technologies are among the best in the industry, and the company continues to engage in endeavors to better it even more.
As the times are changing, so are the demands of the end users, whether it is prisoners or the law enforcement officers. It is for this reason; Securus Technologies aims to create a bouquet of technology services for the inmates as well as the law enforcement agencies. The customers can access the customer service department of the company with ease, which is also one of the factors that have led to the growth of the company in the last few years.